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Our January 2019 move is complete.
We have moved once again ! Products ordered will, once again, be shipped within 3 days.
   Click Here For More Details

Terms & Conditions
All products must be paid for in full before shipping. A secure, on-line shopping cart is provided for your convenience for credit card, money order or personal check orders. The fastest way to order is by online credit card.

All orders are shipped by Priority Mail through the United States Postal Service. All orders are processed within 24 hours of when payment is received by us and should be delivered to the customer within 3 to 7 business days.

Prices & Availability
Prices and availability are subject to change without notice. Website prices are the most current prices available.

Occasionally a product will be out of stock. If this should occur, the customer will be contacted and offered a refund or credit to their credit card account (depending on the method of payment) or a substitution. They will also have the option of leaving the product on back order if the product is currently available from the manufacturer. The average delivery time for back orders is 2 to 3 weeks.

All errors will be corrected immediately upon discovery. We reserve the right to correct any errors, inaccuracies or omissions including those found in confirmed and approved orders. No order changes will be made without notification to the customer.

Cancellations must be made within 24 hours of placing your order. If a credit card has already been charged for a purchase and the order is cancelled, we will issue a credit to the customer's credit card account in the amount of the charge (if the order has already been shipped, credit to the credit card account will be given upon return of the products). For orders by check or money order, the check or money order will be promptly returned.

All of our products carry a 30 day 100% satisfaction guarantee. If for any reason you are not satisfied with a product, return the unused portion along with the original sales receipt within 30 days of purchase to:

Sugar Maple Emu Farm
Michael & Joylene Reavis
W 805 Pedee Rd.
Brodhead, WI 53520

A credit to your credit card account or a refund (depending on the method of payment), will be made within 24 hours of receiving the returned product.

Privacy Statement
All customer information will be kept confidential. E-mail, billing and shipping addresses will remain the property of Sugar Maple Emu Farm. Customer lists will not be sold or in any way shared with other companies, however, Sugar Maple Emu Farm reserves the right to use this information to contact you.

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